Shipping Policy — THE ROOST COLLECTIVE

At THE ROOST COLLECTIVE, every item is made‑to‑order through our production partner, Printify. This ensures high‑quality printing and consistent results, but it also means shipping times may vary based on the fulfillment location.

Processing Time

All orders are processed and sent to production within 1–3 business days. Once production begins, orders cannot be changed or canceled.

Production Time

Production typically takes 2–7 business days, depending on the product and the Printify fulfillment partner.

Shipping Time

Shipping time depends on the carrier and the fulfillment location. Most orders arrive within:

• US Orders: 3–7 business days

• International Orders: 7–21 business days

These are estimates and may vary due to carrier delays, weather, or peak seasons.

Shipping Costs

Shipping rates are calculated at checkout based on product type, weight, and destination.

Tracking

Once your order ships, you will receive a tracking number (when available). Tracking updates may take 24–48 hours to appear.

Incorrect Addresses

Please double‑check your shipping address at checkout. THE ROOST COLLECTIVE is not responsible for orders shipped to an incorrect address provided by the customer.

Lost, Stolen, or Missing Packages

If your package is marked delivered but not received, or appears lost in transit, contact us at:

Contact@throwaroost.com

We will assist you in filing a claim with the carrier or Printify when applicable.

Damaged or Defective Items

If your order arrives damaged, misprinted, or defective, please email us within 7 days of delivery with:

• Your order number

• Photos of the issue

• A brief description

Approved claims will be replaced at no cost to you.

Return Address (For Approved Returns Only)

THE ROOST COLLECTIVE 3871 Oro Grande Blvd Lake Havasu City, AZ 86406

Please do not send items back without approval. Unauthorized returns will not be accepted.